I have just downloaded Avast and should there be a notice at the bottom of outgoing emails to say that no virus was detected etc? I sent one to myself on another email addy but there was no message like that.
Please advise
Many thanks.
What is your email program ?
Did you set it to insert a notification in clean emails ?
You need to do it for the POP3, MTP, NNTP and IMAP tabs if you want it to appear in all.
http://img.photobucket.com/albums/v325/for-dwr/cleanemail.jpg
Are the email headers showing it is being scanned ?
e.g.
X-Antivirus: avast! (VPS 0546-5, 20/11/2005), Outbound message
X-Antivirus-Status: Clean
X-Antivirus: avast! (VPS 0546-5, 20/11/2005), Inbound message
X-Antivirus-Status: Clean
Thank you DavidR for your help. I have checked the box asking to leave notes on outgoing and incoming mail but it is still not happening. I am on Outlook Express. Does it only work with Outlook?
Also I was unable to get the screen you showed with POP. SMTP etc along the top. No,there are no email headers showing they are being scanned.
Can you help me further? Much appreciated if you can.
Many thanks for the advice on the virus chest.
curly67,
avast works with Outlook Express.
It would assist to know what operating environment you are using … Win98/Me or WinNT/2000/XP … email scanning works a little differently depending on the operating environment.
My operating system is Win XP prof.
Thanks
If you are unable to get to the screen I posted, how did you tick the boxes ?
Double click the avast icon, the window that pops-up should show a list of all providers (if not click the More Details button), select the Internet Mail provider (this is the correct one for OE). Click the Customize… button, that will display the screen I posted.
In your test email that you sent and received, right click on it from the list of emails received (do not open it), select Properties, Details tab, you should be able to see the complete header information in that window.
When you receive email does the avast icon rotate ?
Thanks DavidR for your replies. The screen which is entitled Resident Task Settings has different headings from the one you posted. It did allow me to check the relevant boxes but it showed the following headings
Scanner/Inbound Mail/Outbound Mail/signatures/virus storing
Not the POP3 etc that you posted.
I did what you asked but I have a “less details” button not a “more details” button and no internet mail provider to select
The email I sent to myself has a yahoo address and I did as you asked but just a general tab appeared with no relevant details.
Yes the avast icon does revolve when I am receiving emails.
Your help is much appreciated. Thank you.
What providers do you see if you double-click on your avast-icon…you should have:
- Instant Message
- Internet Mail
- Network Shield
- Outlook/Exchange
- P2P Shield
- Script Blocking
- Web shield
Thank you DavidR. I’m now half way there with your help. I’ve checked all the boxes and I get the notice that the message is virus free on the outbound to my yahoo a/c but no message appears on t he inbound from the yahoo a/c.
Thanks again.
I've checked all the boxes and I get the notice that the message is virus free on the outbound to my yahoo a/c but no message appears on t he inbound from the yahoo a/c.
You won’t get anything into email from Yahoo accounts which are web based accounts not email protocols pop3, smtp, nntp, imap, but http (port 80) and as such isn directly monitored.
Yahoo/Hotmail are not pop3 email services (unless you pay for the pop3 service), it is web based (so the Internet Mail provider doesn’t directly protect it). Web based email is simply your email being viewed in the same way you browser the internet. The pages (that display your email) are downloaded into your Temporary Internet folder, just like regular web pages and displayed on your browser screen.
The Web Shield and finally Standard Shield will scan your files (as they are downloaded into your Temporary Internet folder) when sensitivity is set to High. You can get round this ‘problem’ using 3rd party applications to download the Hotmail messages through the pop3 server.
curly67,
just seeking clarification …
Do you read your Yahoo mail via the Web interface or do you receive your Yahoo mails into Outlook Express?
Hi Alanrf
I read my Yahoo mail from the web interface.
Thanks for the reply.
Just to let the kind people know who replied to my queries that everything is OK now and I thank you very much.
No problem, glad we could help, welcome to the forums.
Davidr…i was reading this topic and i use outlook express and incredimail premium(use mostly)which are pop3 accounts and i have all those checked as mentioned for clean messages and i get incoming from yahoo mail from friends that has the incoming clean message attached on their incoming 8)…i thought on email like yahoo i wasn’t suppose to get incoming clean messages attached or is that good anyway?
It does if you download via a pop3 mail handler ( I use OE). I have yahoo web mail which I read online and only download that which I want to keep. Although just checking and none have the clean tag. oops just noticed I didn’t have it selected, but going by memory (pretty feeble at my age) it does append a clean tag
essexboy has it right.
If you receive your Yahoo mail via POP3 then avast can scan it and can append the clean message (that’s why I asked curly67 the question earlier in this thread).
You can get Yahoo mail delivered by POP3:
- if you pay for it
- if your Yahoo domain still offers free POP3 access
- you use a program to convert Yahoo Webmail to POP3 (YPops, MrPostman, FreePops etc) or if you use certain email programs that have a built in converter for Yahoo (Hotmail as well) like Incredimail & Foxmail.
They are compiling the email on-line and it is being sent to your pop3 email account (at your ISP or email service) so you are downloading from a pop3 source not from Yahoo, so it will be scanned as usual.
Sorry David but I think that:
They are compiling the email on-line and it is being sent to your pop3 email account (at your ISP or email service)
is misleading.
In cases 1 & 2 I mentioned above you are performing a straight POP3 access from a Yahoo POP3 server. In case 3 the program is directly accessing the mail store of Yahoo via http and then converting it to POP3 within your own system. No other email service or ISP is involved at all.
I don’t think it misleading as it was in response to drhayden1’s post.
If the email is being sent from a yahoo user to drhayden1’s email account (if that isn’t yahoo) he would have no problem with scanning and the insertion of clean notes.