Hi,

I’m not too clear on the scenario you described, but
1st some general info on Mail-viruses:

Receiving an email alert stating that the virus came from your email address is NOT an indication that you are infected
as the virus often forges the from address:

  • somewhere in the infinite reaches of the universe/internet, a PC is infected with an email-worm/virus AND has his Email-adress saved somewhere.
    The Worm then sends out itself with fake sender-adress; a Mailserver-Scanner then wrongly interprets this virus-mail as coming from you, and sends you the above (inappropriate and useless) reply.

what does a full scan with updated AV-Scanner say ?
if it says your PC is clean, it most probably is
:wink:

Read the virusinfos (see below) on e.g. netsky
For the future:
apply all Windowsupdates, and configure your Mail-Program and Web-Browser more securely (see board-search above)

  1. What does a full scan with avast (thorough scan, archive scanning enabled) say on his PC…? (make sure that Norton is COMPLETELY removed before installing avast, if you want to install/use the avast AV-Shield)

  2. Also have him check the PC with Onlinescanners TREND & RAV
    (see the link “VirusRemoval” below in my sig. for details…)

  3. he should get the report/Log from hijackthis, and post it here for diagnosis: → http://tomcoyote.org/hjt
    :wink:

  4. What Windows-version has he got ? are all Windowsupdates applied… ? CHECK!! → www.windowsupdate.com

:wink: