email

General Topics
1

Please…need some help.
I installed Avast AV and Outpost firewall yesterday and I think maybe it was Avast that disabled my Outlook Express?
There is a ‘#’ sign in the user name in the log-in line that was never there before. Is this maybe a block or filter put on by Avast? Cannot receive or send mail.

How can this be fixed? I’m very new to Avast and am really getting frustrated.

Thanks

2

What is your OS ?

avast doesn’t disable anything.

Outpost is most likely blocking ashMaiSv.exe the avast Internet Mail scanner. Check the Outpost, Options, Application tab and ensure it is allowed access.

If it is already allowed, delete the entry in Outpost and check for email again, this will force Outpost to ask permission again (which it should have the first time, you probably didn’t know what it was and blocked it).

3

Hi DavidR, thanks for reply.
When I go to Outpost/options/appl. tab, this is what it says:

Blocked Applications
Partially allowed applications (1)
msimn.exe

Trusted Applications (1)
Iexplore.exe

There is no ashmaisv.exe listed. Do I just x-out the msimn.exe and iexplore.exe or??? I feel totally clueless here!

Windows ME (outpost 3.51)

Thanks

4

No, leave all other applications alone.

You can manually add an application by clicking the add button and navigate to the ashMaiSv.exe file in this folder C:\Program Files\Alwil Software\Avast4. Once added to your applications list give it trusted status.

With winME your OE account details need to be changed so that the Internet Mail provider proxy can be used for scanning inbound email, so the # and any other changes are correct.

This is roughly what the settings should look like.

With Win95, Win98 or WinME you should have: pop3 server= smtp server = 127.0.0.1 username = mail.server.coml#user or mail.server.com#user@server.com smtp authentication enabled and the username there = mail.server.coml#user or mail.server.com#user@server.com