End of support for Windows XP/Vista

I only have XP SP3 and Vista Home Basic computers.
I use Avast! Free Anti-virus on the XP and another AV program on the Vista.

Will I still be getting the “Avast Emergency Update” pop up windows several times a day after the next version is released?

My Firewall shows a request to allow Avast Emergency Updates at least 3 times each day but the version number for Avast Free doesn’t show any changes.
The first I.P. Address is 5.62.48.18:80 which checks out to be from Avast, and I allow it.
The next several I.P. Addresses are from Akaimaitech(sp?), and I allow the ones that begin with 23.62.239.19:80 , but sometimes the Firewall says the I.P. Address is from Akaimaitech but the numbers don’t begin with 23. so I don’t allow those.
Also there are requests to allow a Address ending with 1e100.net that I won’t allow.
Does Avast Emergency need to use the 1e100.net
Address?
I right-click on the Avast icon on the taskbar and click the Update button for Version and Definition but don’t see a change in the version number.

A second thing that I see is the Firewall asking to allow a amazonaws website when a “Avast Browser Checker Setup” wants me to allow it.
I don’t.
Does Avast use Amazonaws ?

Thanks for reading.

And Thanks for continuing to send Definition Updates to us XP and Vista users of Avast! Free AV after the new Version release date.

"We will create specific offline installer for Win XP/Vista, but that won’t be really promoted. I might publish it here on the forum but . . . "

Good news, thank you MartinZ.
Where may I find the offline installer for xp sp3 and how may I verify it?
Will it install over the top or require an uninstall of ver 12.3.2280 which is working well here now.

The current version of Avast Free 18.7.2354 installs and works on XP … I have it on my Dell 8200 P4 XP PRO SP3 computer and also on my Windows 10 Home Toshiba Laptop. The installers are all listed in this thread:

https://forum.avast.com/index.php?topic=222453.0

Whilst it does install and works on XP there have been a number of reports of high CPU usage and not just on XP. One way to resolve the high CPU usage is to reboot, others seem to find a clean reinstall resolves it.

On my XP Pro SP3 system after a few days 3 or more AvastSvc.exe is running 50% (or more) closing lots of open programs doesn’t reduce the AvastSvc.exe CPU usage. Effectively it is locked.

My major concern is that if this high cpu usage is found, it will be resolved in new program updates, but historically older versions aren’t updated in retrospect. When this fork in the road happens (end of November), whatever version of avast is the last one supporting XP/Vista, it should be bulletproof, e.g. no outstanding issues.

Good to here MartinZ.
My main concern for low RAM xp OS’s is the massive GUI and resources used.
Anyway to trim down and simplify the UI and the resources needed to function?

First thanks very much to the Avast team for continuing to support win xp. I’m sure it is a lot more work than we can imagine, and it is very kind of you to do it. Don’t mean to be nit-picking, just want to make sure I’m getting the correct files.

That link just above here goes to https://forum.avast.com/index.php?topic=222453.0
There it says “Good news … NEW Version: 18.7.2354 … released”.

However, the downloaded files are not version 18.7.2354.

  • The link to the online installer downloads avast_free_antivirus_setup.exe which shows in properties and in nirsoft’s hasher to be v. 12.3.3154.0
  • The link to the offline installer downloads avast_free_antivirus_setup_offline.exe which shows in properties and in nirsoft’s hasher to be 18.7.4041.0

Hi
V. 18.7.4041.389 is the “Build” :slight_smile:

The on-line installer is only a stub installer (approx 6MB) all it does is check what version you have and installs the current avast version, so it isn’t going to mirror the actual off-line installation file version/build number.

Essentially little will change in the on-line installation stub file, so it retains the current version of that stub installer.

Thank you, schmidthouse. Got it … I think. Was typing this when you last posted.

18.7. is the engine or program version and the numbers after that are the build, right?
And the online installer will fetch the correct version even though none of the numbers match, right?

You’re welcome

Hi I’m new to this forum but I’m hoping it’s the right topic to ask such question. I’m have two Windows XP SP3 machines running and both have the latest Avast FREE edition installed.

The only difference I see is that:
1st Windows XP SP3 box has build 18.7.4041.389 and is working perfectly
2nd Windows XP SP3 box has build 18.7.4041.0 and gives a constant error Failed to start UI. AvastSvc service is not starting and giving the MS error 1053.

Is there a download repository where I could download the build 18.7.4041.389 because auto-update always downloads faulty build 18.7.4041.0

Thanks!

I suggest you do a clean install on the system that’s giving you a problem.
This should make that process easy.

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Thank you for the information. I’ve already done that several times. I’m working on this issue for a long time already.
The last thing that came into my mind is the differences between two version 18.7.2354 builds 18.7.4041.389/18.7.4041.0

I managed to run Avast FREE after clean install using offline installer version 17.2.2288. But after automatic updates it went to 18.7.2354 build 18.7.4041.0 and the “Failed to load UI” error came back.

The only Windows XP SP3 machine that works has version 18.7.2354 builds 18.7.4041.389. When trying to update this working machine it says that it already has the latest Avast FREE version and does not change to build 18.7.4041.0

If someone could provide me with download link to version 18.7.2354 builds 18.7.4041.389 I would gladly test it and hopefully solve this Failed to load UI issue once and for all :slight_smile:

18.7.2354 is the current version:

https://screencast-o-matic.com/screenshots/u/Lh/1541260719355-81978.png

I’m using following link to download the newest offline installer for version 18.7.2354

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

After downloading the file a get following installer file information. Product version (I guess this corresponds to build version) 18.7.4041.0:

https://imgur.com/2fBxRwF

After a doing clean install I get following build version in Avast FREE build 18.7.4041.0 not .389:

https://imgur.com/jTr7vSs

Am I the only one struggling with CAPTCHA? :smiley:

Captcha is only needed for your first 3 posts. (Spam protection)

My apologies! iavs9x/avast_free_antivirus_setup_offline.exe gives the correct build 389 which I was hopping would fix “UI failed to load” issue. I’m out of ideas. Can’t use Avast FREE any longer.

Maybe someone else got this issue sorted?

Thanks for your help bob3160!

https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

Hi Asyn,

checked everything. All services mentioned in this guide are running. Tried the Safe Mode cleaning and fresh reinstall - same issue persists.

It just gives the UI failed to load error. AvastSvc.exe service doesn’t start no matter what I do.

Here is the error message I get when trying to start Avast Antivirus service manually using services.msc https://imgur.com/Bhbuuj5

No idea then, sorry. Wait for one of the guys with XP.