Endpoint Protection Plus doesn't update

Avast Business Avast Endpoint Protection
1

Hello. I’m having issues with a PC whose Avast update engine doesn’t work. As soon as Win7 loads, I get a red box message stating that Avast can’t be updated. If I click the “update” button, the update screen shows up, but the progress bars don’t move at all (virus database or software) and it kind of “freezes” on this update screen…

I also tried going to the Control Panel, in order to “repair” the Avast installation, but nothing happens when I click the “Uninstall or Change” button, or when I right click over Avast on the list… :frowning:

Any suggestions??? In advance, thanks for your help!!!

2

Try to update the system through the console.

3

You can push the install to the client again from the console. If you are using the Small Office Console be sure to check the option to force a reinstall for an existing client. This should reinstall with the current version from your mirror.