Next step coming up… I have asked OTS to zip the files for me. Once done they will be in C:_OTS\moved files. Could you upload the entire zip file to Mediafire and post the sharing link. Once I have grabbed it you can then delete it and I will forward it to Avast for analysis
Start OTS. Download the attached fix.txt file to your desktop, press the Run Fix button.
A dialogue will appear
Navigate to the fix.txt that you have downloaded and select it
Press run fix again
The fix may take a while. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.
Depending on what the fix contains, this process may take some time and your desktop icons might disappear or other uncommon behavior may occur.
This is no sign of malfunction, do not panic!