Error 1706 and Trojans

Viruses and worms
21

I can across somrthing else that may be worth exploring.

Please download FindAWF and save it to your desktop

  • Double-click FindAWF.exe to start the tool.
  • Select option #1 - Scan for bak folders by typing 1 and press ‘Enter’
  • When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt here.
22

Find AWF report by noahdfear ©2006
Version 1.40

The current date is: 2008-02-07
The current time is: 20:21:46.43

bak folders found




Duplicate files of bak directory contents

end of report

23

Hi brenda31

Well AWF ruled that out. But the possibility of an infected file is still there.

I’d like you to do the cleanup list, if you haven’t all ready done so. The scanner will detect the files we removed. Then go to the link below and do an online scan. You will have to pause the avast standard shield during the scan Right click the “a” icon select pause, then standard shield. Remember to resume it after the scan. Please post the results. The esset log should be located at C:\Program Files\EsetOnlineScanner\log.txt

http://www.eset.com/onlinescan/

If that comes back clean, I suggest the HP forum. As mentioned there are a lot of google hits for HPproductassist errors.

http://forums11.itrc.hp.com/service/forums/bizsupport/categoryhome.do?categoryId=411