Dear support.
Today, at 16:00 H Brazil Time (UTC-3), when I try to access my.avast.com and I select mobile smartphone Android, all of them is not showing information or theft, backup is not working. I got the message:
Requested service not available at the moment! Please try again later. (Antitheft)
If I try my PC or notebook, it is everything ok.
I know that earlier, this feature is working and now is it not. At the moment MyAvast.com is not recognizing Avast App installed on my smartphone, it shows me that those app (Avast Mobile Security, Backup and Anti-theft) is not installed.
Thanks in advance.
PS: I observed that My Licenses now is “0” at MyAvast.com. I have 1 licenses Avast Mobile Security.
Ricardo
system
2
Exactly the same thing to my account since yesterday… error 305.
I have a problem with your account. There is a license premium.
into account lost license and antitheft shows error 305
system
4
Same thing happening to me, please fix it. Thanks
system
5
Same here, it’s not working since yesterday, 16 PM + 2 (GMT), Eaastern Europe time. Please fix it.
system
6
I also have the sam problem since yesterday afternoon.
system
7
Seems it’s working now on my end at least.
It is working now. It was fixed.
Thx.
system
12
When trying to login in my avast account in avast mobile security its writing SERVICE_NOT_AVAILIBLE
system
13
same problem california usa
system
14
Have been getting this randomly for over a week. I have to hit refresh up to 10 times before it comes back.
system
15
getting this now at 838 pm ny time is the system down or did my computer loose the connection
system
16
Estou tendo o mesmo problema desde ontem >:(
system
17
Same Error in Germany @ 10:52 Clock too
Avast Shows the Devices if i Select a Device it Says “install Avast to locate”
when will it fixed ?
system
18
Same Error 305 Requested service not available at the moment! Germany 12:50
0 Lizenzen ???
SMS forwarding works already tested
system
19
Mismo error en España. No se muestran los dispositivos
system
20
My licenses are zero for what you paid then >:( >:( >:( >:( >:( >:(