I did a scan and 3 filed are apparently infected. The names are all C:\System Volume Information.…Binary.vista.vbs and the infection is VBS:Agent-CM [Trj]. When I try to delete or move them to the chest it says “An error has occurred during the processing of 1 result(s)!”
Can someone help me with this because it’s already starting to F*** up my computer. Thanks
Btw my avast has been updated already.
try a boot time scan : http://www.digitalred.com/avast-boot-time.php
“System volume information” refers to a system restore point. An infection there is harmless, unless you restore that point. (And no, I don’t know which point it would refer to, that is, which date.)
These can easily be deleted by deleting all restore points.
But first:
What symptoms of F##kuppery are you seeing? You should not be seeing any, unless something else is at play. Description, please.
as tarq57 said,
you can delete all the sys vol info. (but then if you want to restore your pc to a previous state, you can’t do that.)
delete all the restore points but the recent one. or you can try turn off system restore and turn it on again.
When I turned on my computer (its a laptop btw and its XP) I don’t remember the message exactly but it would not start up as usual. It gave some type of message and I had to choose to start up windows as normal or in safe mode. The Windows XP loading screen would not continue, it just kept going as if it was loading so I restarted the computer and its working better now. The thing is that this has happened to my other PC which crashed completely (which is why I have to use a laptop). My other pc has not been fixed and I don’t want a repeat of the same all over again, I need this computer for my work. Trust me, that XP loading screen will go on for hours…days …with no progress. I did restore my computer a few days ago after installing an XP theme from a site because I thought it had a virus, could that be the problem? Also my internet frequently freezes and I get the “send error report” prompt…the same used to happen with my old pc.
you can use one of the rescue cd’s and scan your other pc… which is not booting:
consider dr.web’s rescue cd.