Hi.
I just bought and installed avast! Internet Security one week ago. It seemed working very good on my very new laptop, but yesterday an error message appeared saying something like avast couldn’t find the language…I don’t remember precisely, but it was a short message (one line, few words) mentioning the language.
I tried to restart my computer, but the message still appeared. Therefore I tried to reinstall avast, but now when having finnished the installation, I am told that there were an error in the installation.
When scrolling through the installation-log these lines are mentioned as errors:
The first of these lines is repeated a hundreds of times while the second is also repeated a couple of times in between all these error-lines.
Now it doesn’t seem that avast works on my laptop anymore…at least there is no icon in the lower right Windows panel and the usual Windows 7 gadget, in the right side of the desktop, when having installed avast doesen’t appear neighter.
Is anyone familiar with such a problem?
Did your computer come with a preinstalled AV ?
have removed any previous used AV before installing avast ?
did you use a removal tool to remove all leftovers ?
Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
If Step 4 fails, boot into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool.
Reboot.
Install the newest version of Avast and reboot.
Get Internet access and register your copy or add the license key for AIS.
Update the Avast definitions.
Let us know if this fixes your problem. If not, let us know what other security software you have on this machine and information (OS, etc.). Thank you.
The machine was bought with a trial on TrendMicro Internet Security 2011 Titanium, but I already got that uninstalled.
Your tips helped me for a while, but then my wireless connection went out. The error tracking said is was the drivers, that didn’t work. I tried to reinstall the drivers, but it didn’t help, so I did a system recovery and then the avast error came back…I think
If you still get an error after you had already done this already, then try any of these to uninstall your previous security software again since most likely remnants were left behind (reboot after uninstalling):