error in the console ADNM

Avast friends, for about three months a client of us who bought avast is having problems with the administrative console, the problem is that every so often the services console to stop unexpectedly, leaving customers to upgrade when the manager realizes he spent a week or two until a month customers will not be upgraded because they never realize the fall of the services of the console because it happens unexpectedly. Work without problems almost 10 months and as they discuss for about two months ago this is happening. the customer is very concerned because for this virus have had problems because they are not updated in time by the definitions of customers because of the decline in services console.
Please help us solve the problem with this customer as quickly as possible

Hi Christian,

Due to your information summary, you may check on your windows system services with type "services.msc"on RUN field.
After that you will found some avast services in there, and see what is the service is not running yet.

cheers,