ERROR IN UPGRADE !

system · 2006-12-16T15:57:14.000Z

Hi everybody!
I’ve an error message when I try to have a iAVS upgrade:
“The proxy needs authentication”.
Does it depend on my protected connession? Anyway, I don’t now what to do!!!
Can someone help me?

DavidR · 2006-12-16T16:26:49.000Z

Do you use a Proxy to connect to the internet ?
e.g. does your ISP (which is ?) have you connect through a proxy.

What are your Proxy Settings in the avast program Settings, Update (Connections), see image.

system · 2006-12-16T17:14:48.000Z

Oh thank you, DavidR!
Your image is been very useful!
I had to specify the features of my proxy server and my username and password to use it: only I didn’t know from where!
Now it’s ok!
'Bye! ;D

DavidR · 2006-12-16T18:27:38.000Z

No problem, glad I could help.

Welcome to the forums.

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