Running Windows 7 64 bit. Avast was working fine. Power surge deactivated keyboard, so reloaded operating system, now when I load Avast Free, I get a recurring error message. Have tried repairing and reloading multiple times - no use. All other programs running perfectly. No hardware issues (2 hard drives - one with programs, other with data).
Is there anyway to rectify.
- Which version/build of Avast…?
- Other security related software installed…?
- Which AV(s) did you use before Avast…?
Just the latest version available on the Avast site
No other security software - except that which loads with Windows 7
Not sure of what old version, but would have loaded direct from Avast site in 2016
- Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
- Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
- Reinstall Avast with the downloaded installer from point 1.
- Reboot.
Thanks for that - seems to have resolved the problem
You’re welcome.