Error message after scan? Please help?

I have done a scan, and I am getting a error type message after, in the results window. It was giving errors for each thing it had found, and then it would not delete, or move the items to the chest. Can someone help me, tell me why this is happening, or how I can fix it? There was a lot of them, and none were dealt with at all. Here are pictures of what they scans looked like, thank you!

https://lh4.googleusercontent.com/_iaag-8TS1Fg/TZZIc_B6RmI/AAAAAAAAU84/32Q1vxtZ5Uw/s640/avast%20scan%20results.JPG

https://lh6.googleusercontent.com/_iaag-8TS1Fg/TZZIhB0nKHI/AAAAAAAAU88/b6D1za4i_k8/s720/avast%20scan%20results2.JPG

Those are all in your system restore folder. Those are not current. Use a disk clean up tool and delete your old system restore points and scan again. Use CCleaner.

http://www.piriform.com/ccleaner

Your second batch of files (Program Files\alwil software.…:

  • Nothing to worry about, those are old virus definitions folders and avast is doing some housecleaning to keep the size used on the hard disk to a minimum. This just happens to have occurred between the time you started the scan and it reaching that old defs folder.

@DavidR I had the same thing happen to me. Avast recommended that I do a boot-time scan. Which I did. At the end of the boot-time scan nothing was found. The message was basically the same. I also had the root-kits set on “full”. I have since reset the root-kit to “quick”. Could this be somewhat related? Sorry I don’t have a screen capture. ???

My comment relating to LadyAnn’s ‘second batch’ are the can’t find old defs files, and nothing to do with the memory scan or rootkit scan.

For it to have recommended you do a boot-time scan there would have had to be an actual detection found, not simply a warning/notice of files that couldn’t be scanned (not an indication of infected files).

That’s what I thought. I wanted a second opinion. Thanks. :slight_smile:

Thank you for the responses. I DO use CCleaner, every day, usually a few times a day.

i think he meant to go to Tools>System Restore within CCleaner to remove old restore points. Alternatively, you can use windows native system cleanup tool