Error msg "The add-in "C:\Program Files\Alwil\Software\Avast4\ashOutxt.dll..."

General Topics
1

I have the free version of Avast. I just upgraded from Avast 4 to Avast 5 and now I get the following message every time I open Microsoft Outlook “The add-in “C:\Program Files\Alwil\Software\Avast4\ashOutxt.dll” could not be installed or loaded…You may be out of memory, out of system resources, or missing a .dll file.”

I assume I need a new .dll file, or Outlook is still looking for Avast4 .dll files? How can I fix this easily and quickly? Would it be better to uninstall avast and reinstall it?

Thanks for any help.

2

Welcome to the forums, canbur :slight_smile:

First, try a repair of avast. You did not tell us the OS of your computer. If it is XP, the following can be followed. Others will be similar.

To do a repair of avast :

Control panel > Add/remove programs > click once on avast to select it > click on Change/Remove > scroll down the left pane and click on repair > click OK> follow directions

Let us know how it goes.

3

Oh, I’m sorry…I forgot to tell you that I am using Microsoft XP Home, and have already tried the repair but no luck…what would be next?

4

Not sure, maybe this helps http://forum.avast.com/index.php?topic=60495.msg510461#msg510461