error occured during move...

Ran system scan, got 16 (!) viruses found that could not be moved to chest, repaired, or deleted. They are all either win32:trojen-gen (other), win32:adware-gen(adw) or BV:malware-gen.
Files are all C:\Deckard\system\scanner\backup\DOCUME~1\CONNIE~\1\LOCALS~1\Temp\BIT40.tmp\ac8zt2\edi.exe, or …\install.bat, or …\msmdev.dll, or instead of backup, its main.…\uninstaller.exe
In all cases when I scan individual lines & try to move, delete, etc, I get “the operation is not supported for this type of archive”
Help! How do I (do I need to?) get this junk off my computer. I’m not a newbie, but I’m also not super great at this stuff either, so please be gentle :wink:
Thanks in advance for any & all help offered.
oh! I’m on Windows XP 2002 service pack 3 & it’s automatically updated. Avast was up to date as of last night when I started all this.
OK, maybe I’m more of a newbie than I thought. I’m trying to use some suggestions offered in this forum & I don’t know how to "clear all TEMP-folders (via drive CleanUp…)"nor how to “Empty Temp.Ent.Files. via IE…)” nor can I find Java Plugin cache under Control Panel I need to know where to look & find the this stuff–exactly what to click on when I find it, etc. :-[ thanks, again.

Run a boottime scan, or scan in safe mode.


Welcome to the forums, connieshuler1. :slight_smile:

Do you have Deckards System scanner program on your computer?

It seems to me these are archive files in that program. It is a legitimate program used when there are problems on a computer.