Error: The file was not repaired (42060) What to do?

I just scanned my C partition on windows xp, and these are the results:

for both

C:\Documents And Settings\Administrator\Local Settings\Temp_avast_\unp192670847.tmp
( Status: Threat: Win32:Shutdowner-BM [Trj] )

and

C:\Documents And Settings\All Users\Application Data\4B7788ED-BF55-41B7-98EO-92442036B28E}\OFFLINE\mFileBagIDE.dll\bag\FFToolbar.xpi|>components\SmileyCore.dll
( Status: Threat: Win32: Malware-gen )

Severity is high. What are they, and why does it say: " avast\unp192670847.tmp " ?

11 other directories that are also located at ( C:\Documents And Settings\All Users\Application Data\4B7788ED-BF55-41B7-98EO-92442036B28E}\OFFLINE\ ) could not be opened because they are archives password protected.
I tried to repair the files but it couldn’t be done, what do I do? This is the first time Avast! managed to do the scan to the end. Earlier, it would detect some threats, but at some point every running task would stop responding before the scan was finished. I haven’t experienced any other issues except the blue screen, but I guess that has to do something with hardware. What do I do next?

Thank you :slight_smile:

start with this…clean your temp files with CCleaner and do a new scan…
use slim installer…no toolbar. ;). http://www.piriform.com/ccleaner/builds

still there?

11 other directories that are also located at ( C:\Documents And Settings\All Users\Application Data\4B7788ED-BF55-41B7-98EO-92442036B28E}\OFFLINE\ ) could not be opened because they are archives password protected.
avast just gave you a scan error report files that can not be scanned are just that. it does not mean they are infected

:slight_smile: done! thank you very much, the scan results are the same again, and it still won’t repair the files :-\ What should I do?

:-[ Is there a way to get rid of those threats?

hi SaraWW,

Since these are .tmp files, and are not needed Windows system files, you can eliminate any threat to your system by quarantining them to the virus chest. No need to delete them, as a check by virus total may show them to be a false positive result by Avast! Quarantine is a protected area separate from the rest of the system, and any files placed here cannot harm your system. Quarantine allows the option of restoring these file later if a scan within the virus chest later shows them to be clean should you find you need them later, unlike the delete option. Delete should only be a very last resort.

You can scan them here with 40+ virus scanners here: https://www.virustotal.com/ Suggest scanning these two files first, posting the resulting scan result page in your next reply, and then making your best decision based on results.

Avast cannot repair files that are worms or Trojans, since the entire file is a malware instance. There is nothing to repair.

C:\Documents And Settings\Administrator\Local Settings\Temp\_avast_\unp192670847.tmp ( Status: Threat: Win32:Shutdowner-BM [Trj] )
this seems to be the avast folder that avast use when scanning web sites....and should be cleared by avast when scan is done ?

do you have any other security programs installed?

[b]

I tried to repair the files but it couldn’t be done, what do I do?

Clean, Quarantine, or Delete?
http://antivirus.about.com/b/2007/03/11/clean-quarantine-or-delete.htm