The same problem…
Black screen and cursor just before the logo of Vista.
I’m running on a notebook : Asus G1S with Familiale Premium full updated.
I test with only the “Bouclier standard” and still the pb.
Same thing happened in here with Avast home in an ASUS laptop.
It has Vista Home Premium with an English install and the machine is configured to Portuguese language and local.
The Avast version is also the English one.
After the update, straight from the program, the machine just stops in a black screen before reaching the account login screen. This happened twice with UAC on and off.
Both times had to start in safe mode and revert back to the previous state using system restore.
Did not try a clean install yet because there’s an work in progress almost finished in that machine and the wife would throw me out the window is I’d screw up her machine in the next 3 days. As soon as that task is complete I can advance with the “risky” experiments.
Hello, thanks for reporting but we made couple of tests and issue didn’t occur. So we will pleased if you are able to specific problem more accurately. Also it looks that problem is describe only on Asus machines.
They are going to get an asus laptop with vista to check it out. Do you think that they are going to get this free, like your free version of avast, I think not.
So they are in my opinion as an avast user, going a long way to support you with your free version of avast.