Hi,
As I coundn’t update Avast Free installed monthes ago on a computer I only use as spare, I uninstalled it and tried to run setup for a new installation. It failed ! Said package corrupted.
So I cleared everything with aswclear.exe, downloaded a fresh V7, checked the M5 control sum and ran the installation program. It failed too.
Here is the last part of the log.
26.10.201215:08:25OpenSCManager 26.10.201215:08:25OpenService 26.10.201215:08:25OpenService, errcode: 0x00000424 26.10.201215:08:25Service aswTdi stopped, errcode: 0x00000424 26.10.201215:08:26Cannot open reg. key:Software\Microsoft\Windows\CurrentVersion\App Paths\AvastUI.exe 26.10.201215:08:26RegLoadKey(HKEY_USERS, Av_S-1-5-18, C:\WINDOWS\system32\config\systemprofile\NtUser.dat) 26.10.201215:08:26RegUnloadKey 26.10.201215:08:26RegLoadKey(HKEY_USERS, Av_S-1-5-19, C:\Documents and Settings\LocalService\NtUser.dat) 26.10.201215:08:26Load registry hive ERROR_SHARING_VIOLATION 26.10.201215:08:26RegLoadKey(HKEY_USERS, Av_S-1-5-20, C:\Documents and Settings\NetworkService\NtUser.dat) 26.10.201215:08:26Load registry hive ERROR_SHARING_VIOLATION 26.10.201215:08:26RegLoadKey(HKEY_USERS, Av_S-1-5-21-1202660629-854245398-839522115-1004, C:\Documents and Settings\Installateur\NtUser.dat) 26.10.201215:08:26Load registry hive ERROR_SHARING_VIOLATION 26.10.201215:08:26RegLoadKey(HKEY_USERS, Av_S-1-5-21-1202660629-854245398-839522115-1005, C:\Documents and Settings\Utilisateur\NtUser.dat) 26.10.201215:08:27RegUnloadKey 26.10.201215:08:27RegLoadKey(HKEY_USERS, Av_S-1-5-21-1202660629-854245398-839522115-500, C:\Documents and Settings\Administrateur\NtUser.dat) 26.10.201215:08:27RegUnloadKey 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\prod-ais.vpx 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\part-prg_ais-5ba.vpx 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\part-vps_win32-12082100.vpx 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\part-setup_ais-5ba.vpx 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\part-jrog-a7.vpx 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\part-jrog2-5a4.vpx 26.10.201215:08:27Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\servers.def 26.10.201215:08:28Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\servers.def.vpx 26.10.201215:08:28Direct delete of file: C:\Program Files\AVAST Software\Avast\Setup\setup_ais-5ba.vpx 26.10.201215:08:28Transferred: files 1, bytes 1, time 5672 ms 26.10.201215:08:28Retries: total 0, files 0, servers 1 26.10.201215:08:28GetLicNumber: LoadLibrary( C:\Program Files\AVAST Software\Avast\ashBase.dll ) return value: 0x00000000 26.10.201215:08:28Error: ashBase.dll (C:\Program Files\AVAST Software\Avast\ashBase.dll) could not be loaded 26.10.201215:08:28DldSrc set to inet 26.10.201215:08:28Server definition(s) loaded for 'main': 185 (maintenance:0) 26.10.201215:08:28SelectCurrent: selected server 'Download119 AVAST5 Server' from 'main' 26.10.201215:08:28SYNCER: Type: use IE settings 26.10.201215:08:28SYNCER: Auth: another authentication, use WinInet 26.10.201215:08:28Sending stats 'http://stats7.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204 26.10.201215:08:28NeedReboot=false 26.10.201215:08:28Return code: 0x20000011 [The package is broken.] 26.10.201215:08:28Stopped: 26.10.2012, 15:08:28
Thanks for any suggestion.
Heffgé