Errors when closing Outlook 2002

Avast Free Antivirus / Premium Security
1

Have Avast home installed (4.7.892) on a XP Pro (inc all patches). Every time I try to close Outlook, I get the following error:

“outlook has encountered a problem and needs to close. We are sorry for the inconvienence”

The data in the report to Microsoft is:

“Faulting application outlook.exe, version 11.0.8010.0, stamp 43d16d53, faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault address 0x65589ebe.”

I’ve tried reparing Outlook and AVAST, but the error remains. This is also happening on a friends PC when he closes Outlook 2002.

Can anyone help?

2

Do you happen to have MSN toolbar or desktop search ?
If so could it be indexing the outlook folders when you close it down.

Sorry I’m not an outlook user so I can’t be of more help, just that I have seen issues with Outlook and the MSN search which may have an effect.

3

Thanks DavidR.

Unfortunately I don’t use MSN so don’t have the tolbar activated.