Escudo web se desactiva solo

se desactiva el escudo web y el control remoto

You do not state which Avast product this relates to.
If it relates to Avast Mobile Security app on Samsung phone, then it is a known problem. Web Shield is regularly turned off and you will have to go to settings and turn Avast activation off then on again.

If your problem related to Avast Antivirus 25.1 then I had the same issue.
See here:

I solved it by Restart then RepairApp.