Eudora 6.2 fails to send

Avast Free Antivirus / Premium Security
1

I can receive but not send using Eudora 6.2 on an XP system.

  1. I used the Mail Wizard, checked both Avast and Eudora’s INI file.

  2. SMTP server field orginal is: smtpauth.earthlink.net
    Avast changes is to LOGIN_NAME@earthlink.net#pop.earthlink.net

  3. I experimented with logiin name to yourname#smtp.server.com). LOGIN_NAME@earthlink.net#smtpauth. earthlink.net

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I’ve searched this list but can’t find anything specifically on the problem with Eudora.

http://forum.avast.com/index.php?board=9;action=display;threadid=4818;start=msg34754#msg34754

2
SMTP server field orginal is: smtpauth.earthlink.net Avast changes is to LOGIN_NAME@earthlink.net#pop.earthlink.net
That doesn't look right to me. smtp is for sending pop is for receiving.

What is the exact error you are getting when trying to send a msg?

3

Hi Stevebass,
Hopefully this will help.

4

I know exactly what you’re talking about. Do you need to login to earthlink using your full email address? If not, then close Eudora, remove the email protection in Avast, then go back into Eudora and change your login to your username without the @earthlink.net. If you must login in with the full email address, I think you’re screwed just like I am. I have a situation when I must login to the server using the full email address which leaves me with: name@domain.com#domain.com in my login info and it messes everything up. If I change it to just name#domain.com, it won’t work since the server requires the full email address to login not just the name. I can receive, but I cannot send. A shortcoming of Avast? Maybe.

5

Patty,
There is no shortcoming in Avast with the format username@isp.com#incoming.isp.com for POP3 or similar for SMTP. This is the way Avast configures the email client.

Whether the username contains the “name” alone or the full email address depends on the ISP not AVAST.
The manner in which Avast configures the email server name “depends” on whether authentication was set on prior to installation.

That is what determines if a username is used at all prior to the appersand (#) If a user did not have authentication on when Avast was installed, then the format will only be #incoming.isp.com

The actual isp information would be substituted for my “fictional” formats.

Steve,
You must contact Earthlink for the correct POP and SMTP coding. Assuming that the SMTP code is smtp.earthlink.net, then the correct format configuration should be
username#smtp.earthlink.net …
username@earthlink.net#smtp.earthlink.net…
or #smtp.earthlink.net (if authentication was set off prior to installation as I explained above.)

These are the only three possibilities.

6

I think we’ve got this figured out. When I installed Avast I used the mail protection wizard to set up my various email accounts. When I unchecked the “Filter oubound mail” box, Avast left the regular SMTP (my server) IP address in the SMTP server box rather than put in the 127.0.0.1. This works fine with emails that only have a user name for login. When the whole email address had to be the login, however, it would not work. So… I had to check the “Filter outbound mail” box for that email address and now it works. I still find this whole situation interesting.