Exception in polymorph virus code

General Topics
1

hi i am new to avast 4.6 home. whenever i scan my computer after scanning it shows against every files/folders the result that"Unable to scan:Exception in polymorph virus code" ??? i am unable to understand this. though it is taking normal time in scanning and also showing 'no virus ’ but with the result mentioned above is it safe to be satisfied with the scan?

2

Looks like emulator jammed with particular poly sample. But i guess only Alwil guys can help on this one since i’m just guessing…

3

Are you talking about the boot-time scanner, or “regular” scan from withing Windows (e.g. using the Simple User Interface)?

4

i am talking about regular scan (standard scan ).

5

  1. does the problem persist even after you restart the computer?

  2. what version of Windows do you have, exactly? Ideally, could you post a screenshot of the window “Help” → “About Windows” (in Explorer) – as the one attached.