Exception list ignored by Endpoint Protection Plus.

  • I am a computer technician & I have an assortment of tools I use for security issues.

  • I have them in a folder I use on an internal storage drive, but no matter how many times I add that folder & that entire hard drive to the exception list, it still gets detected by the program.

  • Every day I have this same problem, every day for over a week I have added the entire drive & folder to the exception list, & every day this one particular tool keeps getting detected as something it isn’t !!!.

Does anyone (with advanced experience) have a good sensible answer (no guesses please) or an educated, informed opinion, as to why this continues to happen every single day, after day, after day?

Thanks in advance.

Do you have a management console? If yes, then you need add the exclusions in it.