Since going from Avast SBC to Avast SOA and deploying to our clustered file servers (x2) the Exchange Shield is not showing in the real-time shields, it is configured and enabled in the SOA. Likewise there are no stats for Exchange Shield in the SOA summary so can only assume it is not running.
I have added the licence file from the subscription page on the server and selected ‘avast! File Server Security & avast! Email Server Security’ which is valid until August 2013, however on the confirmation dialog is only shows ‘Product name: avast! File Server Security’ - is this the problem? Once applied the avast product shows as File Server Security.