I don’t know if this is a real bug. I am amazing but when I would like to scan without a known false alarm avoiding the files in question (see the topic "false alarm… in this forum) I put their names in the exclude window.
Unfortunatly, avast announces an alarm nevertheless.
What I have done wrong… :-[
You have to enter full file path, with filename and extension.
For example:
C:\Program Files\Some program\program.exe
Yes indeed! I did it but using the check box giving this kind of definition: “c\program files\spamweed*” because I want to exclude all the files from this folder. That was generated by avast.
Well there are two types of Exclusion. One for realtime (Standard Shield) and other for On-Demand scan (in Program Settings…). Make sure you set the correct one!
Ok, this is something I didn’t know that exist, I can understand it, but I red again the help and don’t find an other place to setup the exclusions except in the program setup. I have done a search in the index of the help, no more chance! :o
would you tell me more?
thank you very much
;D
On-access exclusions, Standard Shield, Customize, Advanced and Program Settings, Exclusions.
avast help file, Resident Protection, Standard Shield Provider Settings, Advanced page, List of excluded areas.
For the Standard Shield provider (on-access scanning):
Left click the ‘a’ blue icon, click on the provider icon at left and then Customize.
Go to Advanced tab and click on Add button…
For the other providers (on-demmand scanning):
Right click the ‘a’ blue icon, click Program Settings.
Go to Exclusions tab and click on Add button…
You can use wildcards like * and ?.
But be carefull, you should ‘exclude’ that many files that let your system in danger.
Thank you everybody for helping me, thank you so much. That’s run now. ;D
Glad we could help.