Excluding IP address

Hi,

I’m not sure if this has been posted, I tried to search a bit, but didn’t find anything. I am using Avast! Small Office Administration. I have a program that is installed on staff computers that connects them to a network program. They connect to it by IP address. The Web Shield seems to be causing issues. It doesn’t block the IP address, but it takes forever to login. The IP address that I am using a 192.168.x.x. I tried putting it in the web shield exclusions as
//192.168.x.x/*
\192.168.x.x*
192.168.x.x

Am I typing it in wrong? It still doesn’t seem to help unless I disable the web shield entirely.

Thank you!

Never mind. I was able to allow it through by the process name.