Exclusions

General Topics
1

I’ve entered an exclusion, DAILY, for months now. Every day I have to add the thing again. Why does Avast “forget” my exclusions? I don’t want Avast scanning my operations software modules every time I open one of them.

2

What operating system ??? Which version of Avast ???
What exactly are you trying to exclude ???

3

Windows 7 pro. Avast Business 2015.10.2.2505

I am trying to exclude a subdirectory in my Program Files. It’s a software that the company uses to manage EVERYTHING. Waiting for avast to screen the thing every time I open a module (EACH MODULE) is obnoxious as hell. I’ve added the directory that contains the executables over a dozen times. Every day when I look in the morning, the exclusion is gone and avast starts scanning them all again. The exclusion works for a few hours, then it gets forgotten.

4
The exclusion works for a few hours, then it gets forgotten.
Have you tried a reboot after adding?
5

After reboot is when it forgets.

6

yes but add and reboot at once, this has in some cases worked

or post a support ticket https://support.avast.com/support/tickets/new

Windows 7 pro. [b]Avast Business [/b]2015.10.2.2505
This should have been posted in avast for Business forum section
7

See: https://support.business.avast.com/hc/en-us/articles/204842059-Adding-Exclusions

8

Yes, I added the exclusion, rebooted and there, I find NOTHING in the exclusion list after reboot. Is there a friggin’ text file I can put these in, mark as read-only and be done with it? This is ridiculously aggravating.

9

Best I can figure, the portal’s policy overrides my local exclusions. I set the exclusion in the portal and it seems to work.

10

Exactly.