Hi
Using Win98SE, Avast 4.6.665
Neither left nor right click on the blue ball in systray allow for full close down of Avast monitor. I need to do this at times when offline. Avast does not show up with CTrl-Alt-Del. Disabling is not adequate as Avast is still in memory.
How can I terminate the monitor??
Thanks,
Stom
Do you not have ‘Stop On-Access Protection’ in the context menu (right click)?
Thanks for the reply.
Yes, but it seems (according to a system check) that “Stop” does not remove Avast from memory and a huge chunk is being used - seems to be the biggest consumer of memory on my system.
Regards,
Stom
PS
… and there are times I need to drp Avast out temporarily.
Stom
Are you running an on-demmand scanning in background (or scheduled)?
If not, there is something wrong in your computer. Which process is using the cpu?
I’d rather doubt that. It shouldn’t use that much memory…
Anyway, there is no official way of disabling the resident processes. You may use some external tool to kill them, but it may possibly cause some stability problems to the operating system.
Running only “Standard shield” both Norton System Info and Everest report Ashserv.exe to be using about 21MB; with On-access stopped both report about 19MB
What other Symantec products are you using (or were installed in the past) in your system?
Only an old copy of “Norton Utilities 2000”.
The “Everest At Home” is the current version
Using Everest Home version 1.51.195 (before they crippled the free version) and it reports much less memory usage. Task Manager also reports much less, so this may well be a configuration issue?
Config issue? In what regard, DavdR ??
On-access is set to use only the standard scanner. All others are turned off.
Guess I’ll just uninstall Avast and go back to AntVir (withall it’supdate probs)
What are you having Standard Shield scan, e.g. what are the settings you are using. What is the result if you lower the Sensitivity to ‘Normal’ mine is set to High and scan all created/modified files.
But even with all the avast providers that I have running the Everest total is less than your reported memory usage for ashServ.exe, I’m some what baffled.
What are you doing at the time (this could have an effect on the memory figures you give)?
Is the avast icon rotating?
Isn’t the user reporting that Standard Shield is disabled? ??? :
I’m not really sure.
On-access is set to use only the standard scanner. All others are turned off.
However, that is his intention to try and kill standard shield, but because he can’t find it in win98 Ctrl+Alt+Del he can’t delete/kill it and the stop doesn’t unload it from memory.
Ok, but does the process continue to use CPU in this situation?
Seems like a driver that was not unload from memory, nothing more. Maybe I’m wrong :-[
I think having win98 doesn’t help there is no easy way to kill a process (especially as it isn’t displayed), as Igor said the resident processes aren’t disabled (I assume they aren’t unloaded just don’t scan) so it makes it easier to resume/start again.
I’ve just noticed that Stom is ‘Using Win98SE, Avast 4.6.665’ I doubt that it would resolve this but Stom should update to 'Avast 4.6.691.
ProcessExplorer from www.sysinternals.com will do it even for Windows 98.
Only does not scan? I’m really surprised…
Good eyes as ever 8)
Thanks David.