I need to send a sample of virus that is getting through our email filtering program (Spam Soap). Your awesome product avast! is catching it and puttingit in the virus chest. In-order for Spam Soap to help us, they need a sample of the virus.
My question is: Can I recover the virus so I can send to Spam Soap.
See copy of email below.
Thanks!
Jim Z
Hello Jim
I spoke to our development team and in order to block new viruses we need the actual virus itself. Do you have this available? If so, please email it to *, and please notify me. Unfortunately, without the virus there is nothing we can do. Please let me know if you have any other issues or questions.
Thank you for choosing Spam Soap.
Kevin K*********
Spam Soap