I just installed avast! pro, and after running a thorogh scan, tried to click the “apply” button in order to store the ifected results in a chest. The button simply wouldn’t click. I’m also unable to see anything in the “action” and “result” colums. Help, anyone?
What was the file name and location that was unable to be amended
I know very little about those things. Perhaps .bin? (I think). I can’t click on any of the specific files.
Are you able to screensot the results page so that I can see the data
If they follow this file name format pkgxxxxxxxxx.bin where the xxxxxxxxx is a sequence of alphanumeric characters and is in the C:\Program Files\AVAST Software\Avast\defs\XXXXXXXX_stream where the XXXXXXXX is a date format (see image example, click to expand). Then these are old streaming updates that have been removed by avast housekeeping after a regular virus definitions update.
You can’t delete or take action on what isn’t there, that is why the Apply button is greyed out.
Files that can’t be scanned are just that, not suspicious or infected, just files that can’t be scanned and avast would give the reason why they can’t be scanned as opposed to a malware name of a detection.