Forte Agent, but that’s irrelevant. It’s caught other viruses. It also failed to detect the virus when I saved the zip file to the disk, and when I extracted and saved the exe (although it did pop up and tell me I was trying to write to an exe file - which I have set).
It is relevant because without knowing what type of email program you are using, there is no way to give advice. Also, in your OP you failed to mention “It’s caught other viruses.”
I have no advice to give relating to Forte Agent but perhaps someone else will.
I installed it and was told I needed a new registration. When I clicked on the the button to take me to the registration page. it was a Beta sign-up (on Tuesday th 19th) and that they’d let me know when a slot opened up. Support says that’s not supposed to happen, but I spent all day getting it off my system and getting 4 reinstalled.