Every time I log on Avast scans and finds 2 Rootkit attacks which are impossible to remove: C:\Windows\System32\sychost.exe and MBR:\…PHYSICALDRIVE0. The PC is very slow, quickly heats up, and CPU usage almost always 100%. I need my PC for work. I would appreciate if anyone out there could help. Thanks.
Hi…
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the problem is your master boot record. You should boot from the windows 7 Cd and choose “Repair your computer” option. Then, “System Recovery Options” window appears, click “next” and choose “Command Prompt”.
A black window appears, type bootrec /fixboot
Then enter
That is complete
@ANHTHU5991
Again. Such things cannot be fixed very easily with windows rescue disc. Because the user should first of all use windows 7(As you have stated - but does he use windows 7?), even after fixing the the mbr, there might still be a infection lurking and hence advanced removal is required. Probably redirecting the user to a malware helper like essexboy would help, I have done that.
i have problem with my computer when my antivirus software detects virus in mbr. I tried fixmbr, and it works. If people don’t use win 7, they can try fixing mbr with windows xp. Antivirus software is not always detects a real virus
No need, imo.
The OP didn’t answer at all.
yeah, you’re right :). But I wanted ANHTHU5991 to know that redirecting to a expert would be a better option in case of rootkit infections.
Ah, ok.
ok. Thanks for you opinion, anyway
First,You must remove the bootkit/rootkit and then try to fix your MBR.Otherwise the virus will continue infect the mbr in every restart.
If you have a TDL4 infection and run fixmbr - you may not be able to boot again
Ye agree,i’ve seen that happenning couple of times.