False positive and exclusion doesn't work

Avast Free Antivirus / Premium Security
1

Hi,
since I updated yesterday, I can’t go on a web forum where I’ve been going regularly, Avast detects a malware but both virustotal and sucuri consider the page safe. I also tried to put the page among the exclusions but it doesn’t work. What can I do? I’ve attached a screen capture of the warning

2

Update your VPS and try again.

3

Thanks a lot, it worked. :slight_smile:

4

You’re welcome…!

5

Hi, I have installed avast again after several years, and today I’ve tried to go in my own website www.dr-ss.com and I get what I believe is a false virus alert for vbs:Malware-gen

I added it to exclusions and I can see the web but still get the alert, just don’t want people to get blocked from my website, would be nice if that could be fixed.

if there is something on my web I’d appreciate very much advise in how to remove the virus.

thanks very much for the help

SORRY, forgot, happens in chrome and firefox as well

6

Update your VPS to 111209-1, this should fix it.

7

This has been fixed by VPS version 111209-1.

I visited the site pre this update and got the alert and after the VPS 111209-1 update and no alert.

8

thanks, let me try, but looks like the allert is because of the link to the stats in www.histats.com

9

That’s exactly what has been fixed in the latest VPS version…!!! ;D
Update…!!!

10

sorry, stupid question, where can I find my version of VPS, and how do I update it? I ask because not sure what VPS is and I tried updating virus definitions and still give allert.

thanks very much for the very quick response

NEVER MIND, found it… in maintenance

thanks no more virus alert in my site :slight_smile:

11

NP Neptuno. :wink: