False positive by Web Shield

Avast Free Antivirus / Premium Security
1

Hi,

I am from the engineering team at www.sostronk[.]com . We offer a desktop app which allows players to use our eSports platform.

We have got reports from users that Avast Web Shield is blocking attempts to download our signed installer from hxxp://dl.sostronk[.]com/SoStronkInstaller.exe

See https://i.imgur.com/JtWy89x.png

I tested and could reproduce this issue with the latest Avast Free on Windows. Any attempts to access the URL are blocked.
However, scanning the file itself (SoStronkInstaller.exe) with Avast gives a clean result.

Please take steps to fix this false positive as its causing unnecessary fear among our users. Feel free to let me know if any further information is needed.

2

Hi,
We have blocked the URL because we have seen this file downloaded from it: https://www.virustotal.com/cs/file/43f5da1590cbff8990c2d55d3f472321e2f56ee022f8c3d1897f1e0598577136/analysis/
I checked and the file that I downloaded now was clean & signed, so I hope the issue has been resolved; I am unblocking the URL now.