False positive by Web Shield

system · 2017-10-24T09:33:31.000Z

Hi,

I am from the engineering team at www.sostronk[.]com . We offer a desktop app which allows players to use our eSports platform.

We have got reports from users that Avast Web Shield is blocking attempts to download our signed installer from hxxp://dl.sostronk[.]com/SoStronkInstaller.exe

See https://i.imgur.com/JtWy89x.png

I tested and could reproduce this issue with the latest Avast Free on Windows. Any attempts to access the URL are blocked.
However, scanning the file itself (SoStronkInstaller.exe) with Avast gives a clean result.

Please take steps to fix this false positive as its causing unnecessary fear among our users. Feel free to let me know if any further information is needed.

HonzaZ · 2017-10-24T11:25:54.000Z

Hi,
We have blocked the URL because we have seen this file downloaded from it: https://www.virustotal.com/cs/file/43f5da1590cbff8990c2d55d3f472321e2f56ee022f8c3d1897f1e0598577136/analysis/
I checked and the file that I downloaded now was clean & signed, so I hope the issue has been resolved; I am unblocking the URL now.

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