False Positive - Can't restore file from Chest

Viruses and worms
1

Hey’a Guys,

I am running Vista Home Premium, and Avast! v4.7.1043. I have WYSIWYG WebBuilder, which Avast has falsley picked up a virus within WB’s Executable. I know it’s a false positive, because on the WB website, everyone is reporting the same thing…lol. Anyway, that doesn’t worry me…Avast! is still my favourite! The problem is when I first was alerted to the ‘virus’ by Avast, I chose to put it in the chest as I suspected it wasn’t a true reading. Then I tried to email the file to Avast!, but it wouldn’t send as it was too bid. Once I was sure it was a false alert, I went to the virus chest to try to put it back where it came from. So I right-clicked on the file, and clicked on ‘restore’. Nothing happens. I would be delighted if one of you bright sparks could help me restore it, else I’ll have to reinstall the whole programme. I’d rather not do that if I can help it.

Cheers,

Tinks.

2

well I’m having the same problem. if you shut avast off Web Builder will run but then you have no protection

3

hah… noticed it yesterday… it’s a false positive in Win32:Jolla detection, i’ve fixed it immediately and the problem should be solved with new VPS…

4

I have the sam problem, I had to turn the Avast OFF every time I wat to use WYSIWYG Web Builder.
That is NOT a good suluion, I should think that a software company like Avast should be too seriose to let
this error continue.

I tried with other antivirus programs as well, like NOD32, and the WYSIWYG Web Builder are CLEAN!

What is wrong with Avast?

5

no, you don’t have to turn off avast when you want to use WYSIWYG Web builder… you can add it to exclusions… wait for new VPS, the problem will be fixed…