False positive on our Steam game update

Avast Free Antivirus / Premium Security
1

We’ve pushed an update to our Steam game today, and due to the Steam DRM some users are getting a false positive on Avast:

http://steamcommunity.com/app/227780/discussions/1/618459405719341375/

This seems to be somewhat common for Steam games due to the DRM. One of our developers also gets a warning from Avast on the DRM’d executable, but the non-DRM’d executable doesn’t show such warning.

I’ve reported our specific executable to the Avast contact form as a false positive, and I’m not sure what else I can do to solve this.

Thanks for any help.

2
I've reported our specific executable to the Avast contact form as a false positive, and I'm not sure what else I can do to solve this.
then it is wait and see ;)

have you checked file at www.virustotal.com if scanned before click rescan for a fresh result
you may post link to scan result here

Next time, post FP issues in viruses and worms forum section

3

Cool, I’ll wait out for a response.

Funny enough, Avast on Virustotal does not trigger anything, but some other AV’s that I’ve never heard about get triggered on the DRM’d exe: https://www.virustotal.com/en/file/05a0f5f6c6bac456a789503574494152a4bb6ed440f6c40f5d6972e207e3e05c/analysis/1429449533/

The non-DRM’d exe is completely clean, however: https://www.virustotal.com/en/file/3a32f065112e7374d2a6e4438ae45b3f7184f13aeb03946ca446689231b2375c/analysis/1429449437/

And sorry, wasn’t sure where to post this. Move it if you wish :slight_smile:

4

Hello,

this application was added in our cleanset immediately after the email.

Regards,

Jan

5

Thank you for the quick help!