False Positive perhaps for Win32:Malware-gen

Viruses and worms
1

Hello,

We have multiple machines that have recently been hit with Win32:Malware-gen alerts, some much more frequent then others. When I look at the scan log from the administration console, it has multiple hits from what appears to be printer drivers.

I have attached a screenshot gif of a partial of the scan log (Couldn’t figure out how to copy and paste the paths of the files.)

Any help on this would be appreciated. I don’t know if I need to go in and set those as false positives (Which I guess I would have to do on each machine?), or is this something were I need to do a boot scan and have avast delete these files?

Thanks,

Richard

2

upload file to www.virustotal.com and test with 40+ malware scanners
post link to scan result here

alternatives: www.metascan-online.com / www.jotti.org

3

You can upload files and report issues to avast here : http://www.avast.com/contact-form.php (select subject according to Your case)

You can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected

or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21

4

Awesome, sent one over via submitting from avast. Thanks for help!