Some of our users are reporting our privacy software product “SafeIP” from freesafeip.com as a virus and are becoming frustrated with Avast, even after turning off some of the Avast protection, your software continues to block our product. Before releasing any software, we always scan it with 40+ virus scanners at virustotal.com, which shows the file is clean.
Avast is reporting the software as “Win32:Evo-gen”
Please investigate the issue and let me know what action was taken. I can ask our users running Avast for more information if needed.
Thank you for your replies. Sucuri was also having a false positive issue due to some Javascript on our site we wanted to protect from being copied. The function was not being used and has now been removed, thus our site is reported as verified clean:
We have sent SafeIP to virus@avast.com and have not heard any reply yet. How long does it usually take to get a reply? Somw of our users are still reporting that Avast falsely reports SafeIP as a rootkit.
This report OK: http://www.intodns.com/freesafeip.com
For unblocking you have to wait on avast team action,
which could come with upcoming updates.
We here have no influence on this,