It is currently being blocked as a “Fake e-store,” which is a False Positive. This is a legitimate business website selling Forex trading indicators and tools.
Google Search Console: No security issues or manual actions detected.
Business Status: We have a clear Refund Policy, Terms of Service, and active support via Telegram and Email.
I submitted a False Positive report via the official web form on April 20th, but the site is still blocked for my customers. This is causing significant financial loss and damaging my brand’s reputation.
Could a moderator please look into this and whitelist the domain?
First, I’m an Avast user and not an Avast Team member.
This VT report if from 16 days ago that said current analysis is 0/91 not 0/94. Not it isn’t wise to post an active link to a suspect site (even given the results). Or it could trigger a hit on the support forum with a 3rd party off site link.
Thank you so much for the guidance. I really appreciate you taking the time to explain the submission process and for offering to draw the Avast Team’s attention to this topic.
I have already submitted the False Positive report via the link you provided. I’m also running additional checks through the tools you suggested (Sucuri and Internet.nl) to ensure the site’s integrity. Apologies for posting the active link earlier; I definitely didn’t intend to trigger any security flags on the forum.