have you tried Malwarebytes for a second opinion ?
Malwarebytes Anti-Malware 1.46 http://filehippo.com/download_malwarebytes_anti_malware/
always run update before you scan so you have the latest database
click on the remove selected button to quarantine anything found
you may post the scan log here
Still just as perplexed as before. Malwarebytes’ reports clean.
So the tally results are: AVG- the aforementioned 4 entries with no ability to quarantine or delete; RootKit Buster- same as AVG; Avast- reported only the last entry(C:\Windows\System32\WinFLdrv.sys) also with no ability to quarantine or delete; Malwarebyte’ says all clear.
Not anymore, she only briefly installed AVG to triple check on the anomaly first reported by Rootkit Buster and Avast.I had her go back to a restore point prior to onset, just for the heck of it and yet it still remains. I suppose we’ll probably have to do a reformat by the time this is all done but it would be nice to know what is going on and why and how it occurred in the first place. But more than likely we’ll never find out for sure. Thanks anyway Pondus.
Not anymore, she only briefly installed AVG to triple check on the anomaly first reported by Rootkit Buster and Avast.I had her go back to a restore point prior to onset, just for the heck of it and yet it still remains.
You can find a removal tool for AVG here, it is #2 http://uninstallers.blogspot.com/
OBS: different version for 32bit - 64bit
Essexboy, you may have nailed it. Yes she does have Folder Lock installed. I’ll let her know she’s ok.
Great, now we don’t have to go through all that reformatting, reinstalling & everything else. If we would have, she no doubt would have reinstalled Folder Lock and we’d be right back here to where we started.
Thanks. You the man!
this file that does not meet the explorer is a false positive that generates closing folder, I have avast 5 Internet segurity salted when I scan it is eliminated and vueve appearing is normal and I have this for one year and not me to harmed in my operating system