False Positive

Viruses and worms
1

Hello.
Our site is marked as URL: Malvertising.
We use different protection and scanning tools such as adsecure, sucuri.net and others.
We make sure our site is clean.
Here are the clean scan results:
https://sitecheck.sucuri.net/results/jizzberry.com
https://www.virustotal.com/gui/url/88da961849b4125f4dba13bcc412e9af582b619a3160d42e61b9e06b6369549b

I filled out a form for a false positive.
I have several questions:

  1. How long does it take to remove a site from the blacklist?
  2. How to protect site from being blacklisted?
  3. Is it possible to set up monitoring of sites, are they in the avast lists or not?
2

You should get a response in a day or two.

As an Avast User I can’t help with the other questions.

3

It’s been 5 days and still no response.
Does anyone know alternative contacts for the tech support team?

4

Is this the link that you used - Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php ?

Looking at the sucuri.net link you gave, there are several points at the bottom, Hardening improvements. I don’t know if these have an impact.