So I got my first two FP’s during a scan… and yes I guarantee they are FP’s and also c’mon avast you have 90 threads on here for FP’s… who’s steering the ship?
Is there no way to report these files as FP’s thru the scan results?
have you tested the file(s) at www.virustotal.com
You can report it using one of these options…you may add a link to this topic in case they reply here
You can upload files and report issues to avast here : http://www.avast.com/contact-form.php (select subject according to Your case)
You can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21
Yes it’s been tested… only avast started showing this as infected a couple of hours ago. I knew as soon as I saw which files it flagged and what’s been going on with avast this last month with all their FP’s that these were FP’s as well…
I cant believe there is no way to simply click on the file in the results and send it. Alright thanks for the info.
…or click on a file in the virus chest and simply be able to exclude it, as Malwarebytes does, that would be really helpful. Instead we can’t exclude individual files easily and have to go digging through AVAST’s options to get to its clunky ‘Global Exclusions’ options.
I too have had more false positives than normal recently and I know they are false positives without having to officially check them. They’ve been on my computer for months and in one case years and are regularly copied to and from backup drives. AVAST, Malwarebytes and Spybot on demand have scanned them multiple times without complaint. Neither of the other two show anything wrong either, it is always just AVAST which suddenly flag them as possibly evil.
Obviously I do check them in the AVAST Virus Chest when this happens but every time they come up as ‘No Virus Found’, so I restore them. I then do a full system scan with AVAST, including those files (and their back up copies on attached drives) which half an hour earlier were being flagged as possible viruses and, usually, have no more trouble. That is in itself is odd.