False positives

How do I stop the false positives from known good sources that come up as infected in outlook express 6?

What exactly does the warning say?

something about a troygn horse or something and multable something or other. stuff I get from the NRA never gets through


I think you will need to be a little more descriptive than the above in order for someone to help you.

Next time you get a notice, please write down the information.


McAfee had a massive False positive that reminded me of the hours I spent repairing after last year’s Win32:Delf-MZG Avast false positive incident. Here’s a link to an article and a couple of excerpts that that appear relevant to the potential for future Avast false positives:
http://content.usatoday.com/communities/technologylive/post/2010/04/massive-manual-pc-cleanup-triggered-by-mcafee-error/1

A standard test — running the update on an in-house Windows PC before distributing it to customers — should have caught the glitch, says Big Fix CTO Williams. “It’s very basic testing, not something weird or intricate,” says Williams, who previously worked at McAfee. “The fact that McAfee didn’t see this as part of normal testing is really shocking.”

“While I’d like to say this is an anomaly this has happened to several other antivirus vendors and the problem is that antivirus is an antiquated technology that is requiring them to literally process tens of thousands of malware daily,” says Aziz. “What we are seeing is that this technology framework is collapsing under the weight of maintaining a broken signature approach to security.”