False possitive Win32:Dropper-gen [Drp]

Good day.

I get Win32:Dropper-gen [Drp] abuse from Avast for idlecrawler.exe.
This software is created by our team.
The software is not a virus - we don’t collect private data of a user.
We collect information about google ads which is shown to user with particular settings.
here is a description
Idle-Crawler.exe
1.Download and install from our server special tool Web Research Tool (WRT)
2.For storage uses a key in the registry: HKCU \ Software \ Idle-Crawler
3.for work WRT working folder is created in the directory% TEMP%
4.For communication with WRT listening TCP port number: 38950
5.For communication with WRT implemented based on Web Socket and use Plain Text
6.Give support of real-WRT:

1 immitation of mouse actions
2. receiving and storage
3. managing working time

Web Research Tool (WRT)
1.Program is based on open source project chromium (chromium.org)
2. instrument implemented so that would not interfere with the user and does not consume a lot of resources
3. instrument performs search and research work autonomously
4. For corrections work uses javascript extension
5. All actions are performed only on files in the working directory

IdleProfile.exe
1.Creat WRT working directory for the specified address
2.katalog contains: 1.Installation for primary initialization
2.javascript expansion

Tasks Scheduler

Idle-Crawler Runner uses the primary workflow (Idle-Crawler.exe)
Idle-Crawler Update mode Idle checks for new updates on a server

http://idlecrawler.com/privacy-policy/
http://idlecrawler.com/eula/

You can report a possible FP here: http://www.avast.com/contact-form.php

I did, there is

  1. no reply email come about the result of even acceptation
  2. there is no way to send you my files

what to do in that case?

You can contact the virus lab via: virus[at]avast[dot]com

I am trying to contact via mail couple of times, but I don’t get even autoreply, that my issue has been received and in process
How can I found out that my mail has been received by your lab?

Basically, you can’t. They’ll only contact you in case they need further info.

but will I receive letter about the result?

Usually not, but you can refer to this thread and maybe you’ll get an answer here.

when I can get result ???

Depends on the guys in the lab. :wink:

Thanks. Solved. This file is no more detected.
)
Regards

Thanks for the feedback.