FALSE POSTIVE: Rookit (WMPNetworkSvc)

OS: Windows 7 [64bit]
User-level: Admin
Avast Version: 5.0.677
Virus Definition: 101006-2

Just got a Rootkit alert popup (this is the second time it’s happened; but this time I got the log before shutting down):

[....] Service wmiApSrv [C:\Windows\system32\wbem\WmiApSrv.exe] Service WMPNetworkSvc [C:\Program Files] **HIDDEN** Service WPCSvc [C:\Windows\System32\wpcsvc.dll] Service WPDBusEnum [C:\Windows\system32\wpdbusenum.dll] Service WPRO_40_1340 [C:\Windows\system32\drivers\WPRO_40_1340.sys] Service ws2ifsl [C:\Windows\system32\drivers\ws2ifsl.sys] Service wscsvc [C:\Windows\System32\wscsvc.dll] Service WSearch [C:\Windows\system32\SearchIndexer.exe] Service WSearchIdxPi [???] Service wuauserv [C:\Windows\system32\wuaueng.dll] Service WudfPf [C:\Windows\system32\drivers\WudfPf.sys] Service WUDFRd [C:\Windows\system32\DRIVERS\WUDFRd.sys] Service wudfsvc [C:\Windows\System32\WUDFSvc.dll] Service WwanSvc [C:\Windows\System32\wwansvc.dll] Service xmlprov [???] Service xusb21 [C:\Windows\system32\DRIVERS\xusb21.sys] Service ZuneNetworkSvc [C:\Program Files\Zune\ZuneNss.exe] Service ZuneWlanCfgSvc [C:\Windows\system32\ZuneWlanCfgSvc.exe] Service {25C9720F-3678-421C-A8C6-ACB69C454F74} [???] Service {E75492E0-081E-4A11-AB2C-733F3FFDF85A} [???] Service {F01E00DD-79F1-4364-B2EA-743B0F3D9805} [???]

Scan finished: Thursday, October 07, 2010 12:31:00 AM
Hidden files found: 0
Hidden registry items found: 0
Hidden processes found: 0
Hidden services found: 1
Hidden boot sectors found: 0

[…]

As you can see Service WMPNetworkSvc [C:\Program Files] HIDDEN is the only one marked “Hidden”; a search for “HIDDEN” confirmed that the afore mentioned service was the only one with that flag [BTW: long log; didn’t feel I should post it all]. Doing a search reports that “WMPNetworkSvc”* is part of the Windows Media Sharing service.

So, for some reason the WMP service will occassionally trigger the Rookit Alert. I’ve booted my system at least 20times since I first posted the first alert. So it’s some kind of random thing…

*http://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/f65dc0bc-3b93-4d46-b15f-ff05deb8a3df

Hello Ivon and welcome to the forum. :slight_smile:

Check the information on the first post of this thread under Virus/Worms for you to check your machine for malware: http://forum.avast.com/index.php?topic=53253.0.

Follow the directions of obtaining an MBAM log (make sure you update MBAM first) and the OTL logs. Post the MBAM log here (copy and paste) and the two (2) OTL log as an attachment (Additional Options > Attach > Browse (the logs will be on your desktop > Post). We can then analyze this in the meantime for any malware, and if any malware is found we will refer you to one of our malware experts. Thank you.