I’ve filed ticket after ticket with no one contacting me. I called Customer Service and the answer I received was that there was no one I could talk with and that the system works by filing a ticket online. But the tickets all continue to show no one assigned. I’m ready to cancel my subscription. Any ideas?
Well you found us tell us more.
What is the issue you are having?
Welcome to the forum,
There are many avast! users ready and willing to help you solve your problem or, direct you to the right spot.
Just let us know in as much detail as possible how we can help. 
Use the forum,they have horrible customer service.If your lucky they will tell you to send them logs and that’s all you will hear.Use the forum
Absolutely, always use ‘A Forum’. 