File Error with Registration

Avast Free Antivirus / Premium Security
1

Hi,

I installed the home version of Avast 5.0.0 . I am using Windows XP. Was able to
get the registration key emailed to me. The system date on my computer is
accurate. Now, when I enter the registration key, the error message I get
states: “the system cannot find the file specified”

I’ve read the FAQ and registration instructions and followed the steps specified.
Can anyone help me with this?

Thanks

George

2

I suggest an installation from the scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro.
  7. Check and post the results.