File was skipped because of scanner settings. (42016)

Avast Free Antivirus / Premium Security
1

I’m a newbee so if I do this wrong let me know.

First of all; How come when I am logged in and in the middle of preparing a submission and submit it without realizing that my login has been automatically cancelled that when I do log in again all the work that I had done on the submission is poof gone to the never never land of wasted effort?

Here is the report.

  • avast! Report
  • This file is generated automatically
  • Task ‘Simple user interface’ used
  • Started on Thursday, October 04, 2007 9:41:49 AM
  • VPS: 000778-3, 10/04/2007

D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Touched by an Angel.doc\WordDocument [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Touched by an Angel.doc_1_CompObj [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Touched by an Angel.doc_5_SummaryInformation [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Touched by an Angel.doc_5_DocumentSummaryInformation [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Touched by an Angel.doc [+] is OK
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Medicare Part D costs.doc\WordDocument [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Medicare Part D costs.doc_1_CompObj [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Medicare Part D costs.doc_5_SummaryInformation [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Medicare Part D costs.doc_5_DocumentSummaryInformation [E] File was skipped because of scanner settings. (42016)
D:\My Documents\Letters\Word 7.0\Letters to Editors\CBS\Medicare Part D costs.doc [+] is OK
Infected files: 0
Total files: 10
Total folders: 1
Total size: 32.5 KB

  • Task stopped: Thursday, October 04, 2007 9:41:49 AM
  • Run-time was 0 second(s)

As you can see only two document files as reported by Explorer are involved. They are listed as OK. What are the other 8 reports about?

All settings for the report were selected. The options for the report were the defaults.

The exclusion list is empty.

What have I not done?

I know that I can de-select the Skipped files option for the report to eliminate these 8 files from the report, but what ‘scanner setting’ causes the skip? Also, how can I know what files and file types ‘scanner settings’ will exclude if there is no user option that will define the exclusions?

Rod

2

The session has probably timed-out when you were typing the message… that’s why the post was lost.

Regarding the skipped files - the “scanner settings” means the scan sensitiviry here (quick/normal/thorough). So, unless you select the thorough scan, some files will be recognized as safe and not scanned. If you enable the “skipped” items to be shown or logged, you’ll see a lot of similar “skipped” entries in the result.

3

Edited.

4

Are you sure Tech, your link is to ‘this’ Topic.

I would assume that Igor moved it as it was originally in the avast 4 server forum I believe. The post count of this user is ‘1’ so rodalsa has only posted once unless the server forum post was deleted rather than moved.

5

Igor (or anybody) deleted his post and mine. I’m sure he has 2 posts and I’ve posted as the second in a thread that Igor hasn’t post.

6

Thanks for the ‘thorough’ tip. I’ll try it.

As for the ‘recognize the file as safe and not scan it’, I am not sure the Microsoft Word documents can be deemed safe. I seem to remember a spate of bugs that infested Word documents being reported a few years back. How does this observation fit with your knowledge about Word bugs?

Rod

7

Word documents are not skipped - you can see it from the report, where it says:

The skipped items are some special pieces extracted from the DOC file by OLE unpacker; it’s meant for EXE files embedded in DOC files, for example - and when avast! finds it’s not the case here, it can skip them. But the whole DOC file itself is checked.

8

I see. Thanks. I did not know that these *.doc files had these components.

Rod.

9

Off the main topic, but getting back to your posting/timeout problem … if you’re doing a lengthy post, it’s very handy to do it in Notepad (or whatever) first, before logging in here, then copy-and-paste into where you’re posting.

10

Also, when you log in to the forum, you can set the time for how long you need to be here.

11

Thanks for the heads up suggestions on timeouts. I’ll be more careful in the future.

Rod.